CORNWALL, Ontario – As our employees continue to serve Cornwall communities during this challenging time, we continue to seek the assistance of customers to keep our employees safe.
Every day, our employees deliver to millions of homes across Canada and an estimated 36% of these households have dogs. They see them every day when delivering your mail and parcels, especially on warm summer days and as many customers – and their children – continue to be home during the day.
As much as we love our canine pets, they are protective of their home and their family, and it’s impossible for delivery agents to know how any dog will react when they approach your home to deliver the mail. Dog incidents can range from encounters with threatening dogs to being attacked and bitten.
Reminder to dog owners: Do not open the door during deliveries or allow your dog to approach our employees while they are out in the community. This makes it difficult to adhere to physical distancing when owners need to retrieve their dogs, and it increases the risk of dog bites. A way to prevent your dog from approaching our employees is to keep them in another room at the time of the delivery. Our delivery agents are also seeing dogs wandering in neighbourhoods, which can cause further anxiety. Please make sure your dog is restrained and has no way to roam free.
Feel free to use this video, and social media links below, on your website or social channels to help us spread this important message in your community. Also attached is a customer handout (PDF) to raise awareness about this important reminder in some neighbourhoods.